Legal

Privacy Policy.

Last updated: 26 July 2026

This Privacy Policy explains how Tracknix Technologies Pvt. Ltd. ("Tracknix", "we", "us") collects, uses and protects personal information when you visit tracknix.com or get in touch with us. We keep the list of data we collect short on purpose, and we never sell it.

Information we collect

We only collect what we need to reply to you and to run this website:

  • Details you send us. When you use our contact form or email us, we collect your name, email address, company, the plan or service you are interested in, an optional budget range, and whatever you write in your message.
  • Correspondence. Emails, call notes and messages you exchange with us about a potential or active project.
  • Technical and usage data. Standard information your browser sends, such as IP address, device and browser type, referring page and the pages you view, collected through server logs and, where enabled, privacy-respecting analytics.
  • Cookies. We use only the cookies needed for the site to function, and no advertising or cross-site tracking cookies. If we add analytics that set cookies, we will update this policy and, where required, ask for your consent first.

How we use your information

We use the information above to:

  • respond to your enquiry and scope potential work;
  • deliver, manage and support projects you engage us for;
  • keep this website secure, reliable and fast;
  • meet legal, accounting and regulatory obligations.

Depending on the situation, we rely on your consent, our legitimate interest in running a business, and the performance of a contract as the legal bases for this processing.

Sharing and third parties

We do not sell or rent your personal information. We share it only with trusted service providers who help us operate, such as our hosting, email and analytics providers, and only to the extent they need it to perform that service for us. We may also disclose information where required by law or to protect our rights.

Data retention

We keep enquiry details for as long as needed to follow up and, where we work together, for the life of the engagement plus any period required for legal and accounting purposes. When information is no longer needed, we delete or anonymise it.

Security

We use reasonable technical and organisational measures, including encryption in transit and access controls, to protect your information. No method of transmission or storage is completely secure, but we work to keep the risk low and to respond quickly if something goes wrong.

International transfers

Tracknix is based in India and works with clients worldwide. Your information may be processed in India or in other countries where our service providers operate. Where we transfer data across borders, we take steps to keep it protected.

Your rights

Subject to applicable law, including India's Digital Personal Data Protection Act and, where relevant, the GDPR, you can ask us to:

  • access a copy of the information we hold about you;
  • correct information that is inaccurate or out of date;
  • delete information we no longer need to keep;
  • withdraw consent or object to certain processing.

To exercise any of these, email us and we will help. You also have the right to complain to your local data protection authority.

Children

This site and our services are intended for businesses and adults. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy as our practices or the applicable rules change. The date above always reflects the current version, and material changes will be noted here.

Contact

Questions, requests or concerns about this policy or your data can be sent to contact@tracknix.com, or by post to Tracknix Technologies Pvt. Ltd., India.